“Lovemarks”
Clever, funny and important post today by Patrick Lamb on the book Lovemarks: The Future Beyond Brands, by Kevin Roberts, CEO of […]
Author: Dan Hull
Yanks Abroad Gone Wild–Part 2
Lots of us are interested in geographic growth strategies–for our clients and for our firms. Particularly interesting to me (see recent post) […]
If You Cringe When You Read This One, Read It Again.
Patrick Lamb at In Search of Perfect Client Service has an instructive but disturbing post on “one-bounce marketing” and the start of […]
Blawg Review #43–And Check Out Act XII, Scene 2…
Bravo! Blawg Review #43 is out–this week by Boston-based and well-read Diane Levin at Online Guide To Mediation. Her theme is Shakespeare. […]
When Things Get Fast and Intense, Invoice the Client Twice a Month–But Ask First.
Hopefully, many of the ideas included in this blog benefit both the client and the firm. For me, one overall theme of […]
WJC Plays It Cool with HMPC…and More Metadata Materials.
Even with a hefty assist two days ago in a post by Peter Lattman at his new but popular WSJ Law Blog, […]
Law Firm Logos: “Goofy”, Essential or Something in Between?–Part 5
Another nice post on firm logos by Patrick Lamb at In Search of Perfect Client Service. Due to recent posts on this, […]
Yanks Abroad: Too Far, Too Fast the Wrong Way?
I was very interested to read a sober but wonderful post by Adam Smith (Bruce MacEwen) on global expansion by U.S. law […]
Metadata Primers: Understanding Mysteries, Magic and Pitfalls.
Jim Calloway at his Law Practice Tips Blog has an instructive and important post and Carolyn Elefant at My Shingle has an […]
“Law Firm Logos are Goofy, Useless, and a Waste of Time and Money”-Part 3.
The original subtly-titled January 21 post is here with a follow-up collecting some instructive posts I admired here by professional marketers who […]
The Article II, Section 2, Maybe-It’s-Just-Me Department.
So Samuel Alito “wins” 58 to 42 with only 5 party “defections” total. Regardless of your politics, and notwithstanding how elastic the […]
Sane and Worth Reading–but you read it first…I’ll get to it later.
In the first things first department, Arnie Herz and/or whoever is in his winning collection of writers over at Wall Street-based Legal […]
Polling the Real Jury–Tom Kane’s 3-part Approach to Client Interviews Makes Great Sense.
As others like Patrick Lamb have already noticed, Tom Kane at The Legal Marketing Blog has a short but excellent summary of […]
Writing For Clients–Just Say It-Part 5. “Write Like You Talk”!
In December I tried to write four posts on saner writing: parts One, Two, Three–and finally Part Four, which set out the […]
Polling the Real Jury–Tom Kane’s 3-part Formula for Client Interviews Makes Great Sense.
As others like Patrick Lamb have already noticed, Tom Kane has a short summary of a best practice 3-step approach to client […]
Still Seeking: Natural-Born Marketer From Hope, Arkansas.
Running our ad again: WANTED: Of counsel for growing Pittsburgh-based boutique business law firm. Must have at least 8 years of highest […]
“Can Lawyers Be Taught To Market?”
Ellen Freedman at Law Practice Management has a thoughtful and fairly extensive post about whether marketing can be taught to lawyers, including […]
Logos, Branding and What’s in Your Name?
Julie McGuire and I are still waiting to hear from Bill Clinton in answer to Friday’s ad to make WJC of counsel […]
Wanted: Natural Born Marketer From Hope, Arkansas.
First, I noticed this blurb in Peter Lattman’s new Wall Street Journal Law Blog about Bill Clinton’s possible return to the profession. […]
Polling The Real Jury-Part 4: Just Who Should Conduct Client Satisfaction Interviews, Anyway?
No puns intended–but I’m going to stay neutral in this. But would anyone care to join the fray in the multi-blog discussion […]
Word-of-Mouth and Internet Top 2 Picks.
The consistently insightful and easy to read Tom Kane has a great post today in his The Legal Marketing Blog on what […]
Will We All Be International Lawyers? Are We Already?
One of the things I’ve been trying to tell you all–like here in a September 30, 2005 post about the International Bar […]
Polling The Real Jury-Part III–“So Then Michelle Checks In, and She Says…”
No sooner did I finish a post just below about changing my mind on who should conduct client satisfaction interviews that Michelle […]
Polling the Real Jury–Hassett Redux.
Jim Hassett at Law Firm Business Development has yet another nice post entitled “How To Review Client Satisfaction–Part 4” on the subject […]
Tom Collins Has Got a Bunch of Things Right.
Not only does Tom Collins at MorePartnerIncome have by far the best name for any blawg I’ve seen, earlier this week he […]
Why Lawyers Can’t Sell–And What To Do About It.
Larry Bodine has an interesting post which points out that only about 1 out of 5 lawyers have the innate ability to […]
Confidential Information For You and Yours–Do You Need Both an Agreement and a Policy?
Inhouse Counsel Blog posted this a while back and it caught my attention. www.whataboutclients.
Dial ‘H’ For ‘Human’: “Thank you for the opportunity to offer you excellent customer service. Please listen carefully to the following options as our menu has changed….”
Here’s a sign of the service times. It’s a Newsweek blurb from the upcoming January 23 issue on getting “live” customer service. […]
Law Firm Logos are Goofy, Useless, and a Waste of Time and Money.
At some point I’ll reveal how I really feel about law firm logos. For the time being, Tom Kane in The Legal […]