Writing to clients is as important a thing that you do as a lawyer. Don’t waste their time with long-winded lawyer-speak, which sophisticated clients dislike anyway and find amusing at best. Chicago trial lawyer Patrick Lamb discusses “Good Writing” at his highly-regarded In Search of Perfect Client Service. A short post, it ends:
What do our clients lack? Time. Don’t waste it. Each word you write or utter should prove you value their time more than your own.