Fact 1: WAC? and Hull McGuire like the billable hour; clients like it, and it works best, in their cases, to align their interests with ours. Fact 2: They don’t ask for anything else besides the billable hour. Fact 3: We listen and are willing to learn about new things, and even take a lead–but we need more information on how value pricing or flat pricing alone could ever be in anyone’s interests in high-stake projects with daily or weekly surprises. How does this stuff work? We need details about the solution–not battle cries and rhetoric about the problem. We seek a Value Pricing Users’ Manual by a person with (a) an eye for nuance and (b) a intimate knowledge of (i.e., experience with) actual law practice in a pressure cooker context. We understand the arguments. Show us solutions and how it would work. Fact 4: The subject won’t go away. See Carolyn Elefant’s “Time Again for More Criticism of the Billable Hour“. More later, but I need to fill out this timesheet.
